At WPP Group, we believe full disclosure of our information practices reinforces our commitment to our users’ privacy. The following privacy statement is relevant to the practices of the Web site www.watkinspayne.co.uk and the company WPP Group Ltd.
If you have questions or concerns regarding this statement, please notify us.
Information Collection
WPP Group is the sole owner of the information held and collected on www.watkinspayne.co.uk and from within the company. WPP Group Ltd collects information from our users at several different points on our Web site and via interaction concerning our company´s services.
When a user requests more information about WPP Group Ltd. from the site, we will ask that user to provide some details necessary to allow us to provide the best service possible. These details routinely include company name and contact details.
More detailed information from our users may be requested as the service level, and information provided to that user, escalates.
Information Use
The information we collect from our clients is used in one of two ways.
- To communicate and provide information and details about any dealings with WPP Group Ltd.
- To allow us to provide the required service on offer to our clients.
Profile
We store information that we collect through cookies, log files and clear gifs, to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user´s visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with third parties.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user´s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Service Announcements
On rare occasions it is necessary to send out a service related announcement. Not promotional in nature, these emails reference service outages and scheduled maintenance. While these communications cannot be opted-out – users can deactivate their account to stop mailings.
Customer Service
We communicate with users on a regular basis to provide requested services and information regarding their accounts. In accordance with the users’ wishes we can reply via email, phone, fax or online chat.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law. Such instances include: a good-faith belief that such action is necessary to comply with a current judicial proceeding or a court order or legal process served on our Web site or company.

